At Swathi Kreations Boutique, your satisfaction is our priority. We strive to ensure you love every purchase, but if you need to return or exchange an item, please read our policy below.

1. Return Eligibility

• Returns are accepted within 7 days of receiving your order.

• Items must be in their original condition — unworn, unwashed, and with all tags attached.

• Custom-made or tailor-fit garments are non-returnable unless there is a manufacturing defect.

• Accessories, undergarments, and sale items are final sale and cannot be returned.

2. Return Process

• To initiate a return, please contact our customer support at:
  📧 info@swathikreationsboutique.com or call +91 91508 81977.

• Provide your order number and reason for return.

• Once approved, we will share instructions for returning the item.

• Please ship the product back in its original packaging.

3. Refunds

• Refunds will be processed after we receive and inspect the returned item.

• Refunds will be issued to the original payment method within 7-10 business days.

• Shipping charges are non-refundable except in cases of incorrect or defective items.

4. Exchanges

• Exchanges are subject to product availability.

• If you want to exchange an item, please specify the replacement size or product when contacting us.

5. Damaged or Defective Items

• If you receive a damaged or defective product, please notify us within 48 hours of delivery.

• We will arrange for a replacement or full refund at no extra cost to you.

Thank you for shopping with Swathi Kreations Boutique! We appreciate your trust and support.